Bangkok Flight Services (BFS) is a modern, innovative, and customer-focused ground handling company offering full passenger, ramp, and cargo handling services at Bangkok Suvarnabhumi Airport. It is a joint venture between Worldwide Flight Services (WFS), the world’s largest independent ground handler with over 20 years of global experience and branches in over 170 airports in 22 countries around the world, and Bangkok Airways, the second-largest regional scheduled carrier in Thailand.
When BFS needed an easy-to-understand animation in both Thai and English to help instruct importers on the procedures for picking up import cargo at the airport cargo terminal, they reached out to Lentus as we have the industry knowledge to produce this kind of content quickly and professionally.
The animation is used on the official BFS website to explain the cargo import process in an easy-to-understand manner, on its social media channels, and on Video Kiosks in and around the free trade zone and customs area at Suvarnabhumi Airport.